Contact us
Real people, one business day. Usually sooner.
Email: reebusinc@gmail.com
Response time: within 1 business day (Pacific business hours)
What we can help with
- Sizing — email a photo of your opening with a tape measure visible and we'll tell you which gate fits, or tell you honestly if neither does.
- Installation — stair tops, angled banisters, uneven baseboards. Send a picture and we'll walk you through it.
- Orders and returns — changes, cancellations, tracking, refunds.
- Parts — lost a pressure bolt or wall cup? We'll send spares.
Before you email
Sizing questions are the most common, and the FAQ answers most of them in under a minute. The short version: measure the opening at its narrowest point, and if you're near the top of a size range, go up a size.
Business enquiries
Wholesale, distribution and private-label enquiries are welcome — we are the factory, so we can quote tooling, MOQ and certification directly. Email reebusinc@gmail.com with “Wholesale” in the subject line.